ICOA is the future of StorageTek Business in Europe.

ICOA, International Customer Oriented Applications, is a system with the functionality to support international business transactions cash to cash. The core application providing this function is ACES, a customized software developed from Astea International's service software, Dispatch-1. European business is now done on a commissionaire basis, meaning that the subsidiaries sell equipment on a commission to StorageTek. It is necessary to have a system that operates all daily STK functions as well as convert multiple currencies including the Euro. ICOA is the solution.
 

Switzerland went live on CommissionAire on September 21st, 1998. Although not all of the software's functionality was available, the implementation was a success, and the stage was set for Germany

Phase 7 of the software, named Aces, is poised for the next step. Nevermber 23rd, Germany. The year 1999?
The World. Aces functionality works with customer sales, business logistics, service, and all necessary international accounts reporting. It tracks four different currencies including the Euro. The software tracks taxes, the VAT, revenue, contracts, shipping, inventory, assets, service, and much more.

With the customizations of StorageTek, this software is the most powerful tool in the industry. Our success in Switzerland has broken new ground in the most technologically advanced field of business in the world.

StorageTek is charging into the new milenium, fueled with ICOA/Aces, and ready to set the pace for international commerce.