| Technology | Characteristics | Geography | Description | Q400 | Q101 | Q201 | Q301 | Q401 | Q102 | Q202 | Q302 | Q402 | Q103 | Q203 | Q303 | Q403 | ||||
| SIMPLIFY DIAL PLAN | G, B | C | Implement uniform dialing plan, Corporate and field | I | I | D, P | P | R | ||||||||||||
| UBIQUITIOS VOICE MAIL | G, B, C | C | Identify global platform and feature set | I | I | I | B | |||||||||||||
| UBIQUITOUS VOICE MAIL | G | C | Review regional voice mail situation | |||||||||||||||||
| UNIVERSAL MESSAGING | G, B, C | C | Benchmark | |||||||||||||||||
| VoIP LAN | E, D | M | IP Telephony Pilot | H | P | P | Pilot test with Cisco IP Telephony | |||||||||||||
| VoIP WAN | E, D | C | Mark T. and Suresh - convergence test and assessment | I, D, B, P | I, D, B, P | I | P | I | I | I | I | I | I | |||||||
| VoIP LAN | E, D | C | Test Cisco, Avaya (Shoreline is a possibility) | I, D, B, P | I, D, B, P | P | I | I | I | I | I | P | D, R | |||||||
| Strategic characteristics: | Geographies: | Geographies: | Geographies: | Status: | ||||||||||||||||
| A. Cost effective | C. Corporate | C. Corporate | C. Corporate | I. Investigate | ||||||||||||||||
| B. Easy to maintain (support) | M. MRDC | M. MRDC | M. MRDC | D. Design | ||||||||||||||||
| C. Scaleable for new applications | N. North America | N. North America | N. North America | B. Beta | ||||||||||||||||
| D. Update technology (vendor supported) | E. Europe | E. Europe | E. Europe | P. Pilot | ||||||||||||||||
| E. One vendor to reduce interoperability issues | P. Puerto Rico | P. Puerto Rico | P. Puerto Rico | R. Release | ||||||||||||||||
| F. Provide adequate redundancy | H. Hold | |||||||||||||||||||
| G. Ease of use | ||||||||||||||||||||